Shipping and Returns

SusanHarbourt.com is operated by Portage River Creative, LLC, Lake Linden, Michigan 49945.

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Shipping

I ship within the United States. Orders of $150 or more ship free. Orders under $150 ship for a flat $10.

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Pieces in stock ship within 5 business days. Made-to-order pieces usually ship within 10 business days. If yours will take longer, I'll email you.

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Everything ships in a navy box.

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Returns

If a piece isn't right, you can return it within 30 days, unworn and in its box. Email me first at susan@susanharbourt.com. You pay return postage, and I refund the original payment when the piece arrives back. Earrings are final sale.

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Arrived damaged?

Email me within 7 days with a photo, and I'll replace it or refund you.